P-05 / Quality
Quality and certification
Quality management: ISO 9001 and checkpoints in the process
Chang-Hao was certified to the ISO 9001 quality management standard in 2018, and the first line of its philosophy is that quality and on-time delivery are the life of the company.
Mold making has three checkpoints: mold trial, corrections and quality inspection. Contract molding goes through a quality check, customer review and sample approval before production starts.
By 昌昊興業 (Chang-Hao) · Updated
01 / ISO 9001
What ISO 9001 is
ISO 9001 is the quality management standard of the International Organization for Standardization (ISO). Its requirements define how to establish, implement, maintain and continually improve a quality management system. According to ISO, certification to ISO 9001 is a way of demonstrating to customers a commitment to consistently delivering high-quality products and services.
Chang-Hao was certified to ISO 9001 in 2018.
02 / Checkpoints
Quality checkpoints in mold making and molding
Mold making and contract molding at Chang-Hao each have 12 steps; these are the steps that concern quality.
Mold making
- 08Mold trial
Run a trial before production to confirm how the mold performs.
- 09Corrections
Modify the mold based on the trial so it meets the customer’s requirements.
- 10Quality inspection
Inspect every mold to confirm it meets the standards.
- 11Mold complete
After several rounds of adjustment and inspection, the mold meets the customer’s requirements.
Contract molding
- 06Quality check
Run a mold trial and check the first parts against expectations.
- 08Customer review
The customer reviews.
- 09Sample approval
The customer approves the molded samples as meeting requirements.
- 10Production
After the trial and sample approval, regular production starts.
03 / Principles
What Chang-Hao says about quality
Chang-Hao’s own words on quality and process, from its website:
- Philosophy
- “Quality and on-time delivery are the life of the company. Create the impossible, make dreams come true, reach the ultimate.”
- Quality management
- “With professional service and strict quality, we help customers get the most value from their products.”
- Efficient processes
- “We keep improving the injection molding and mold making steps to find the most efficient process.”
- Principle
- “If we do it, we do it best.”
04 / Certificates
Certifications and awards
Certifications and awards of Chang-Hao and its own brand 台灣威力:
| 2018 | Chang-Hao certified to ISO 9001 |
|---|---|
| 2019 | China Compulsory Certification (CCC) |
| 2019 | 台灣威力 fans awarded the 華人精品獎 and the 台灣品質保證金像獎 |
FAQ
Quality and certification questions
- When was Chang-Hao certified to ISO 9001?
- In 2018, Chang-Hao was certified to the ISO 9001 quality management standard.
- What checks does a mold go through before delivery?
- A trial first, then corrections based on the results, then quality inspection; the mold is complete only when adjustment and inspection are done and it meets the customer’s requirements.
- What is CCC certification?
- CCC is the China Compulsory Certification; Chang-Hao’s timeline lists China CCC certification in 2019.
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